Customer Privacy & Safety Policy

At Brand Furniture (Pty) Ltd, we are committed to protecting your privacy. Our third-party service providers will only collect, use, and disclose your personal information as needed to perform their services for us, such as delivery.

The personal information we may require includes your name, surname, physical address, email address, and contact number.

If we request your personal information for any secondary purposes, such as marketing, we will either seek your explicit consent or provide you with the option to decline.

By choosing to provide personal information to us, you agree to provide accurate and up-to-date information. You must not impersonate or misrepresent any person or entity, or falsely state or misrepresent your affiliation with any person or entity.

Disclosure of Personal Information Without Consent

We may disclose your personal information without your consent when necessary to prevent physical harm or financial loss, report suspected illegal activity, investigate violations of our Terms of Use, or when required by law, subpoena, court order, legal process, or to protect and defend our rights or property.

Data Retention

We retain customer data for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting obligations. Customers may request deletion of their personal data by contacting us at brand@tiscali.co.za.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about site traffic and user behaviour. You may choose to disable cookies through your browser settings; however, doing so may affect your ability to use certain features of our site.

Security Measures

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Breach Notification

In the unlikely event of a data breach, we will promptly notify affected customers if there is a risk that their personal information has been compromised, in accordance with legal obligations.

International Data Transfers

If you are accessing our site from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa or other countries where our servers are located.

Consent and Updates to the Policy

By using our website, you consent to the terms of this Privacy and Safety Policy. We may update this policy from time to time, and any changes will be posted on this page with an updated revision date.