Terms and Conditions

Who We Are

Brand Furniture (Pty) Ltd is a furniture manufacturer specializing in pine furniture.

Customer Care – We’re Here to Help

We value your feedback and are here to assist you with any inquiries, comments, or suggestions. Contact us via email: brand@tiscali.co.za.

Use of This Site

This website is owned and operated by Brand Furniture (Pty) Ltd. These Terms of Use govern your access to and use of our website, including product orders, sales, and deliveries. By using this site, you agree to these Terms of Use and all applicable laws.

Updates to Terms and Conditions

Brand Furniture (Pty) Ltd reserves the right to update these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated revision date.

Copyright and Accuracy of Information

All content on this website is protected by copyright and may not be copied, modified, or used without written permission. Product specifications, descriptions, and prices are subject to change without notice.

How to Purchase or Place an Order Inquiry

1. Select your desired product and send an inquiry via WhatsApp, email, or phone.
2. Our sales team will confirm stock availability, lead times, and delivery costs.
3. If you proceed, we will send an invoice for payment.
4. Products remain the property of Brand Furniture (Pty) Ltd until full payment is received.
5. No items will be dispatched until payment is received in full.

Pricing

All prices are listed in South African Rand (ZAR) and may change without notice due to supplier price adjustments or errors on the website.

Sale Items

All sale items are sold “as-is” and are non-refundable.

Made-to-Order Items

Made-to-order items require full payment before production begins. The typical lead time is 6-8 weeks, though delays may occur due to unforeseen circumstances.

Product Availability

Delivery lead times depend on stock availability and will be confirmed upon order placement.

Payment Terms

Payments are accepted via Electronic Bank Transfer (EFT) only. Orders will be processed and delivered only after full payment has been received.

Guarantees and Warranties

Guarantees and warranties vary by product and supplier. These guarantees may be void if goods are tampered with, misused, or stored outside the manufacturer’s specifications.

Cancellation Policy

Brand Furniture (Pty) Ltd reserves the right to cancel an order due to stock unavailability, inability to deliver, payment not being authorized, or non-compliance with our terms and conditions.